VACANCY NOTICE
DATE: April 9, 2025
POSITION TITLE: Computer Services Assistant
CURRENT ASSIGNMENT: Districtwide (Technology Department)
CERTIFICATION: Civil Service - Competitive Class
START DATE: July 1, 2025
POSITION CLASS DEFINITION:
Essential nature of work, degree of difficulty and responsibility.
This position involves responsibility for providing technical assistance in the operation and support of computers and associated peripherals to assist the Director of Technology in the implementation of the District's Technology Plan.
The work differs from that of a programmer or computer operator in that the primary emphasis is on assisting end users by rendering advice or technical assistance in computer operations.
The work is performed under the general supervision of the Director of Technology or designated employee. Supervision is not a function of this position. The incumbent does related work as required.
PRIMARY WORK ACTIVITIES:
Typical activities characteristic of the class.
-- Assists end users in the usage of computers on a districtwide basis;
-- Assists end users in the integration of computer associated instruction;
-- Previews new software and learns usage;
-- Distributes incoming software and maintains records of purchases;
-- Maintains inventories of software and hardware in the district;
-- Arranges for generation of purchase order for hardware and software under the direction of the Director of Technology;
-- Installs software and program instructions;
-- Troubleshoots and diagnoses software, hardware and connectivity problems, as needed, and forwards damaged equipment for repair;
-- Records all warranties and repairs, and arranges for software updates, as needed;
-- Receives technology help requests via phone/email, resolution and escalation of incidents as appropriate, use of ticketing systems;
-- Supports district and regional cybersecurity policies, practices and procedures;
-- Assigns and oversees work stations and print stations within the district and ensures they are in working order;
MINIMUM QUALIFICATIONS:
Education, specialized background, training and experience.
A. Graduation from a regionally accredited or NYS registered college or university with an associate's degree or higher in computer science, information resource management, or related field; OR
B. Graduation from a regionally accredited or NYS registered college or university with an associate's degree or higher and one (1) year of experience involving the use of microcomputers and related software; OR
C. Graduation from high school or possession of an equivalency diploma and two (2) years of the experience described in "B" above; OR
D. An equivalent combination of training and experience as defined by the limits of "A”, “B" and “C”.
NOTE: An associate’s degree or higher including 30 credit hours in computer science, information resource management, or related field may be substituted for “A”, “B” and “C” above.
TERMS OF EMPLOYMENT:
- Full-time, probationary appointment
- 12-month position
- $44,448.00 per year
- Benefits per CSEA contract
APPLICATION DEADLINE: Friday, April 18th, 2025 by 5:00PM
All applicants must submit a RecruitFront online employment application (found on our website: www.mexicocsd.org), including contact information for three professional references.
Refer to posting #25-099 in all correspondence.
The Mexico Central School District is in compliance with federal and state laws governing equal opportunity prohibiting discrimination on the basis of race, color, creed, ethnic background, religion, sex, age, marital status, and physical handicap. EOE/AA
This position will be filled following Civil Service Law.